DO NOT INSTALL the AOL Core Services software updates! As the pop-up notifications instructs you to and as stupidly as I did -- thinking I was protecting my daughter who is an avid AIM user as well as her friends. The consequences were major and is a little early to tell at the moment if our computer is stably behaving after having major repairs and a rebuilt!
It started out with just spontaneous restarts, then with the frequent flashes of the blue screens listing a stop-code error message (they were different each time it occurred). There wasn't a set pattern when to expect the restarts and various error messages we would get. Being a non-techie and not having the funds to get it checked and repaired readily, I tried to handle it on my own to try to resolve the problems coming up and tolerated restarts, stop codes and error messages for a few weeks, depending on the help and guidance of Microsoft Online and advices from a few family and friends. Then, the last straw -- would not boot up (blank screen)!
My tech friend had a hell of the time with our computer. Though he couldn't isolate the root cause, he highly suspected that a very serious virus got into our computer having seen too many corrupted files and then the timing of a few failed devices along with it.
I'm the one who allowed it to happen, dag-nab-it! Seeing that "AOL" pop-up notification again after having to reinstall AIM for my daughter, heeding the advice of my tech friend to only download from the software maker/source site, couldn't find an updates section or references to AOL core services on AOL's site (not even in their security central section or FAQs that I'd scanned, and seeing no company name, logo or link in the pop-up notification or view history link made me suspicious. Was about to write to AOL online asking to confirm the authenticity of that software update notification, but thought let me Google this to see what others have wrote about this and saw your post listing the similar experiences to mine. Hopefully, for you, your computer is fine and that you didn't have to go the extent, time and expense that we went through.
Will now "report the problem" to AOL online as a request to handle this misleading notification. Will they handle it and can they resolve it is another issue. I'm not here to rant, but hope to save others from what I put my family, my tech friend and me through.
This whole maddening experience made me realized how very dependent I am now on a computer to retrieve, store and maintain almost all of my information, especially, all my contacts. My contacts and their communications are my most valued information. I'm honestly considering as backup now to also WRITE down my important information on PAPER!
I'm sorry to read you went through similars, but glad you had shared your experience and difficulties. I'm now at peace on the cause as to what brought down our computer. I'm going to forward this to my tech friend who had brought our computer back to health, or should I say, a new life?
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Originally Posted by sweet_jane_
 I'm having the same problem. I installed it, then a few hours later my computer just flash! turned off, turned on, flash of blue screen, turned off, turned on. I did a system restore and ever since have been unable to use AIM (AIM triton) and i keep getting the damn pop-up.
EDIT: I added a screenshot. |