[lb63640]

Beginning with this morning, anytime anyone within my company tries to send an IM to one certain user, they immediately see the following message: "Auto Response - Your contact is unable to join this IM session. This contact's company policy restricts connections to select approved companies, which you are not part of."

The user swears she hasn't changed any of the settings on her profile, and I'm the one-person IT department, and I haven't established any "company policy," so can anyone help this noob out so I can resolve this issue?

Any suggestions much appreciated!