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Hello and welcome to BBB! This is a most frustrating problem, I know as I've had it before. Give this a try - it worked for me and a number of other people:
Go into your browser settings and make sure you do NOT block any pop-ups. Also check all tool bars you may have added (Google, Yahoo, etc.) and ensure none of them are blocking pop ups either (since most of them have an option to do so.) If you happen to have Firefox installed (or AOL for that matter) they both have their own pop-up blockers and you'd need to disable them as well. The object is to turn off all pop up blockers everywhere you can find.
It means you'll have to deal with pop-ups when you're on the internet, but it seems to stop the problem from happening in text. I haven't found it too terribly inconvenient when I'm surfing the net. Please let me know if this works!
-Doris-
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