When trying to talk to one of my contacts I can see my own messages in the main window. I can also see that the contact is typing a message but they never appear.
The list of available facilities, with the exception of Plug-ins, is also greyed out and my photograph doesn't appear bottom right.
The message window for my other contacts displays the full list of facilities and my photograph does appear - and I can read their messages too.
Can anyone help please?
I should have mentioned that I am using version 8.1.0.421 and XP2 + SP2 + critical updates.