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Well....as you so aptly put it before....very peculiar. Your contact is not by any chance using YH Web Messenger when this oddity occurs are they? Assuming not....
Have you tried the fix in post #10 above?
Have you run a complete virus & spyware scan with up to date definitions? Spyware especially can cause programs to behave in odd ways. I'd suggest an Ad-Aware scan and then another with a totally different program such as Spybot or Advanced Windows Care, Super Anti-Spyware, etc.
Have you tried allowing pop-up everywhere? (IE settings, all extra toolbars, and Firefox if you use it?) It has worked for a number of people including myself. It won't address the greyed out items, but it might help with the "is typing" but nothing ever seems to come through.
I'd really recommend both being on the latest version of Yahoo. The latest public version is stable - no reason to have any worries updating to it.
-Doris-
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