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I've called 911 more than once, and I've always been asked for my location, and while it is true that if you hang up or are disconnected, they will use whatever is on file, or AGPS for a cellular call, I believe it is standard practice in the USA to confirm the address.
Maybe it's different in Canada, or maybe these people were foolish and hung up without verifying the address, but either way, I think it's somewhat unfair to blame VoIP for this. Would you blame the car manufacturer if your car broke after 40,000miles without an oil change, when the manual instructed to do it every 3,000?
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