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Library IM Usage
When I attended UNC our librarians were plugged into AOL Instant Messenger - but it was odd and clunky because they required you to use the AIM program on the AOL IM website. It would have made a lot of sense to use an enterprise network like Brosix... (promotion I know) and just have a login on each computer inside of the library that would allow you to naturally login on a true messaging program.
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