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Old 08-30-2009, 10:47 AM
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patndoris patndoris is offline
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Join Date: Nov 2006
Location: Maryland
Posts: 2,010
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Hello and welcome to BBB! Let's find out some basic information first.

1. What operating system are you using? (XP or Vista) Please include the service pack number for what you have installed.

2. What version of Yahoo are you using?

3. Do you have the latest versions of Flash and Java installed?

4. What antivirus solution are you using?

5. Have you run a detailed scan for malware? If so, what program did you use to do this?

6 .Most importantly, are you having problems or strange behavior with any other programs on this machine - or is it entirely related to Yahoo Messenger?

I'll be glad to try and help you out, but we really need more information to be able to accurately assist you.

-Doris-
Microsoft MVP 2009 - Windows Live Messenger

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