America Online and FaceTime Announce Certified AIM Partner Agreement

Press Release

April 12, 2004

Certification Provides for Expanded Cooperation between America Online and FaceTime, Ensuring More Secure Management of AOL(R) Instant Messenger(TM) Service within Enterprises

DULLES, Va. and FOSTER CITY, Calif., April 12 /PRNewswire/ -- America Online, Inc., the world’s leading interactive services company, and FaceTime Communications Inc., a premier provider of solutions that help secure, manage and extend instant messaging (IM) and other forms of real time communications in the enterprise, today announced an agreement establishing FaceTime Communications as an AIM Certified Partner.

Further expanding the four-year relationship between FaceTime Communications and AOL, America Online has certified FaceTime’s IM Director(TM) and IM Auditor(TM) as products that bring management, control and added security to AOL® Instant Messenger(TM) (AIM®) traffic within enterprises under the AIM® Certified Partner Program. Together, FaceTime’s enterprise-class management, compliance and security solutions provide centralized control over all instant messaging traffic from any corporate network.

Through the AIM Certified Partnership Program, America Online is working with leading software companies such as FaceTime to certify applications for the AIM® Network. The AIM Certified Partner Program establishes a business and technology relationship between AOL and its partners to connect their applications to the AIM network. The program helps ensure that companies with AIM presence and integration within their products will be fully supported, and that privacy, network integrity, and network infrastructure will have added protection.

"We are very pleased that FaceTime has joined us as an AIM Certified Partner," said Edmund Fish, Senior Vice President and General Manager of AOL’s Desktop Messaging. "FaceTime’s innovative solutions deliver immediate value, added confidence and increased accountability for organizations that increasingly communicate using instant messaging. AIM’s messaging service and FaceTime’s management products together offer enterprises the tools and resources they need to receive the benefit of real time communications in a supported, more secure manner."

"With the rapid adoption of instant messaging as an essential productivity tool, enterprises require robust network administration solutions to help ensure the integrity and security of proprietary business communications," said Kailash Ambwani, President and Chief Executive Officer of FaceTime Communications. "As an AIM Certified Partner, we enable our customers to continue leveraging the value of AIM without jeopardizing regulatory compliance, worker productivity or network and information security."

FaceTime’s IM Director is an enterprise-class application that gives IT professionals and system administrators the ability to manage user policies and control IM use across multiple instant messaging networks. IM Auditor helps address the regulatory compliance needs of financial services firms, healthcare organizations, power companies and other businesses that must adhere to stringent government regulations.

About America Online, Inc.


America Online, Inc. is a wholly owned subsidiary of AOL Time Warner Inc. Based in Dulles, Va., America Online is the world’s leader in interactive services, Web brands, Internet technologies and e-commerce services.

About FaceTime Communications


Founded in 1998, FaceTime Communications is the leading provider of extensible real time security and management solutions that address network and information security, regulatory and corporate compliance, and call center customer service. FaceTime’s award-winning solutions are used by over 300 customers, with over 50 percent of the largest global 100 financial institutions, including seven of the eight largest U.S. banks. Hundreds of customers worldwide, including Amica Insurance, Bank One, Dominion Energy, Hewlett-Packard, Jefferies & Co, NCR, Soundview Technologies, Standard Bank London, Thomas Weisel Partners and Wachovia Securities among others rely on FaceTime solutions. FaceTime has strategic partnerships with all leading public and private IM network providers, including AOL, Microsoft, Yahoo!, IBM, Bloomberg, Jabber and Reuters.

FaceTime is headquartered in Foster City, California. For more information on FaceTime, visit http://www.facetime.com or call 888-349-FACE.