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Old 06-15-2008, 11:40 AM
Stanford_2007 Stanford_2007 is offline
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Adding a Microsoft Exchange account to Outlook 2003

Hi,

Everytime I want to connect my school e-mail address to Outlook, they tell me to use the Microsoft Exchange Server option when creating a new account.

When I do that, I get this message:

"You cannot add a Microsoft Exchange account to this profile while Outlook is running. Please exit Outlook and use the Mail icon in the Control Panel to add a Microsoft Exchange account."

Do you know how to add this account?

Thanks.

Edit: I have Windows Vista 64-Bit

Last edited by Stanford_2007 : 06-15-2008 at 12:00 PM.
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Old 06-15-2008, 12:01 PM
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So have you tried adding it via Control Panel? The option is there. I only use Exchange on XP and haven't had to configure it this way before.

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Old 06-15-2008, 12:37 PM
Stanford_2007 Stanford_2007 is offline
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That's part of the problem. I can't find where it's located on the Control Panel.
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Old 06-15-2008, 02:58 PM
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Sorry about that - I have it listed off the start menu.

You'll have to either:

- Select "switch to classic view" and click "Mail"
- Search in the control panel for "Mail"
- type "Mail" into the start menu. Select "Mail", not "Windows Mail"

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Old 06-15-2008, 05:56 PM
Stanford_2007 Stanford_2007 is offline
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Hm..that's weird.

The only mail I see is Windows Mail.
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Old 06-15-2008, 07:02 PM
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What version of Vista/Outlook are you using?

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Old 06-15-2008, 07:18 PM
Stanford_2007 Stanford_2007 is offline
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I'm using Outlook 2003 and Vista 64-bit. Are those two not compatible or something like that?
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Old 06-15-2008, 07:31 PM
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Try going to start > run:

control "c:\program files\microsoft office\office11\mlcfg32.cpl"

That works for Office 12 (what I have), I'm not sure if that file is there otherwise. Give it a shot though, if it errors, see if the file exists at that path.

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