Unfortunately, it looks like Microsoft removed the Reset Password form for unsubscribers. If you do happen to have an MSN subscription, you can Reset your Password using your billing information here. You will now have to rely on creating Secret Questions that you can actually answer in order to reset your password. But hold on now, a new method is here for those who forgot the secret question as well...An alternate e-mail address can also help you reset your password. If you forget your password and the answer to your secret question, your alternate e-mail address allows MSN to send you password-reset instructions at an account that you can access. Here's how to add an alternate address.