MSN crashing, please help

[Dan Mumford]

Hi, my MSN keeps crashing, it happens whenever I click the option to send webcam, or audio, and the annoying thing is , it also crashes when people send me audio or webcam.
Does anyone know whats wrong, or how to fix this?

[Edit] Removed text formatting.

[detn8r]

Can you provide more information please.

OS version, MSN Messenger version, any firewalls, when did it start, has it always done this?

[Dan Mumford]

Im Using Xp, MSN 6.2, and its only started doing it in the last week or so, prior to this it worked fine

[fiebs101]

Dan Mumford,

have you tried reinstalling MSN Messenger? Do you have a firewall? Do you have any addons or plugins? What do you have for an internet connection? sorry for all the questions, and hopefully we can solve this problem.

[kyuubi]

right....reinstalling seems to be the current solution...tell us how it turns out after that.

[Dan Mumford]

no I dont have a firewall, but I use webroot spy sweeper,
the plugins im currently using are...

http://www.danmumford.com/plugins.png
i have broadband internet, and I have had this for about a year and a half, so that has nothing to do with it as this problem only occured in the last week or so.
and I have reinstalled a couple times and it still happens

[fiebs101]

have you made any recent changes to your system to possibly cause this? Updating or upgrading anything? Are you sure you have the latest drivers and such for your video hardware? Perhaps you could look into that.

[Dan Mumford]

no I havent updated or upgraded anything, and the drivers are ok, as the camera works out of msn, and also, its not just the cam its the audio that makes it crash

[Dan Mumford]

quote:Originally posted by Dan Mumford

no I havent updated or upgraded anything, and the drivers are ok, as the camera works out of msn, and also, its not just the cam its the audio that makes it crash

sorry couldn't find an edit button, but I meant the audio makes it crash aswell and the cam makes it crash

[fiebs101]

Have you tried having video conference in Windows Messenger to see if that works?


P.S.
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