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Remote assistance not working anymore
Hi,
The following problem occurs with MSN messenger 6.2 or the 7.0 beta. Some time ago I was able to help my parents by taking control of their computer. For some days now, I can't connect anymore.
They ask for the assistance, I hit "accept" and then nothing happens. I am not sure if this happened after I installed norton Systemworks 8. Anyway I uninstalled it and the problem still occurs. I also uninstalled messenger and reinstalled it but nothing changes.
I also checked that the XP firewall didn't switch to ON magically but no it is OFF.
Update: whiteboard doesn't work anymore also...
Any idea on what I could try ?
Thank you
Nicolas
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