iPod secret ?

[ALLEYCAT]

came across this one...


In September of 2003 the battery in my first generation ipod would hold a charge for no longer than one hour. I brought the iPod into the Apple store in Manhattan for repair and was told they did not currently offer a battery replacement program and my best option was to buy a new ipod. I then called the Apple Care 800 number regarding this issue and was told the same. I then sent my ipod to the Apple Executive office addressed to Steve Jobs with a note explaining my situation and requesting a replacement battery. The Apple Executive office contacted me via telephone to explain that Apple does not repair or replace dead ipod batteries and that it was policy of the company to recommend to the customer to purchase a new ipod when the battery fails. I then looked into and purchased a third party replacement battery, which was not endorsed by Apple. After the complicated installation, my ipod did not work at all, even when plugged in.

In response to this experience my brother Van and I made the short film "iPod's Dirty Secret." After we finished production of the film, Apple began offerring a battery replacement program for the ipod for a fee of $99 and an extended warranty for the ipod for $59.

We acknowledge Apple's new battery replacement policy. Our movie is a documentation of our experience.

-Casey Neistat

went looking about this topic and take a look at what your up for


http://www.apple.com/support/ipod/service/battery.html

[kyuubi]

wow....quite intersting.......

[David]

quote:Originally posted by kyuubi

wow....quite intersting.......

Yes, we all know that, why do you have to say it? :/

I find it pretty insane of Apple to not replace battery's, and just saying "Buy a new one". That's just bad business practice.

[colin]

Yea, thats really really old. I read that exact thing a long time ago. However, I have heard that now you can replace your batteries without having to buy a new one

[ALLEYCAT]

well old as it might be I dont see mention of it in the forums - are we not meant to help ?

help = information to all not just a select few

[MiamiGuy]

There was an old topic on this. I found that other places can replace your battery for less. Still sucks. My friend has a Creative mp3 player and he can change the battery himself.

[Qwerty]

I think the crapiness of the ipod battery is extremly exagerated though.

[Ender1490]

Apple still does not "replace" iPod batteries, instead, they give you either a new iPod or a refurbished one.

[shifter]

quote:Originally posted by ALLEYCAT

In response to this experience my brother Van and I made the short film "iPod's Dirty Secret." After we finished production of the film, Apple began offerring a battery replacement program for the ipod for a fee of $99 and an extended warranty for the ipod for $59.

We acknowledge Apple's new battery replacement policy. Our movie is a documentation of our experience.

Ok. Where exactly is this "movie" ALLEYCAT?

[ALLEYCAT]

I don't know it was an article I came across in my surfing.. Its not my brother.