no alert sound for msn messenger

[mdvoorhees]

I have no alert sound for msn messenger like when someone on my buddy list logs on or I get a new email or when I get a new message while chatting. I tried reinstalling msn messenger but still no luck. I am using msn messenger 6.2 and I know how to go to tools and click on options and get to sounds. I tried that and still no luck. Can someone help me with this?

[Ice³]

do the sounds play as the previews in the control panel set up?

[princeG]

Originally Posted by mdvoorhees

I have no alert sound for msn messenger like when someone on my buddy list logs on or I get a new email or when I get a new message while chatting. I tried reinstalling msn messenger but still no luck. I am using msn messenger 6.2 and I know how to go to tools and click on options and get to sounds. I tried that and still no luck. Can someone help me with this?

ohh.. I had that problem long time ago, and to tell u the truth i dont remember how i solved it, it had to do something with the registries. So in order to remember how I did it, and to help you also, i contacted msn support and they gave me the following solutions to try. Good luck

THINGS TO TRY:

1. Reinstall MSN Messenger by using one of the following methods.
United States
a. Visit http://messenger.msn.com/download/.
b. Under Registered MSN User, click Go.
Note: MSN Messenger downloads automatically. The progress of the installation process is displayed on the download progress bar.
c. Follow the instructions in the MSN Messenger Setup wizard.
d. Click Finish.

Other countries
a. Visithttp://messenger.msn.com.
b. Click MSN Messenger worldwide on the left side of the page.
c. Select the language that you want to download, and then click OK.
d. From the download page, click Download Now.
e. Follow the instructions in the MSN Messenger Setup wizard.
f. Click Finish.


2. Sign in to MSN Messenger and verify that the sound settings are created:
a. Click Tools, from the MSN Messenger menu bar, and then select Options.
b. Click the General tab.
c. Click Sounds to open Sounds and Audio Devices Properties.
d. Click the Sounds tab.
e. In the Program events list, scroll down to verify that the entries for MSN Messenger are available.


WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

1. Verify that the sound schemes are defined in the registry:
a. Right-click the MSN Messenger icon, and then click Exit.
b. Click Start, click Run, type regedit, and then click OK.
c. Click HKEY_CURRENT_USER.
d. Click AppEvents, and then click EventLabels.
e. Verify that MSNMSGR_ContactOnline is listed in the EventLabels folder. If it is not listed, do the following:
a. Click EventLabels.
b. Select Edit from the menu bar.
c. Select New, and then click Key.
d. Type MSNMSGR_ContactOnline to rename the folder, and then press Enter.
e. Select MSNMSGR_ContactOnline.
f. Right-click Default in Registry Editor window, and then click Modify.
g. Type Contact Online in the Value Data field.
h. Repeat these steps to create the following keys with their values:
Create MSNMSGR_NewAlert with the value New Alert.
Create MSNMSGR_NewMail with the value New Mail.
Create MSNMSGR_NewMessage with the value New Message.

2. Make sure that the scheme exists for MSN Messenger:
a. Click HKEY_CURRENT_USER.
b. Click AppEvents, and then click Schemes.
c. Click Apps.
d. Verify that MSNMSGR is listed in the Apps folder. If it is not listed, create registry entries to define sound schemes for MSN Messenger:
a. Right-click Apps, and then select New.
b. Click Key.
c. Type MSNMS.GR in the new folder to rename the folder, and then press Enter.
d. Select MSNMS.GR.
e. Right-click Default in Registry Editor window, and then click Modify.
f. Type MSN Messenger in the Value data field.
g. Follow these steps to create registry entries for each event label that you created:
a. Click HKEY_CURRENT_USER.
b. Click AppEvents, and then click Schemes.
c. Click Apps, and then click MSNMSGR.
d. Select Edit from the menu bar.
e. Select New, and then click Key.
f. Type MSNMSGR_ContactOnline in the new folder to rename the folder.
g. Select MSNMSGR_ContactOnline.
h. On theEditmenu, select New, and then click Key.
i. Type .Current in the new folder to rename the folder, and then press Enter.
j. Select .Current .
k. Right-click Default in Registry Editor window, and then click Modify.
l. Type C:\Program Files\MSN Messenger\online.wav in the Value data field.
m. Repeat these steps to create the following keys with their values:
MSNMSGR_ContactOnline with the .Current value of C:\Program Files\MSN Messenger\online.wav
MSNMSGR_NewAlert with the .Current value of C:\Program Files\MSN Messenger\newalert.wav
MSNMSGR_NewMail with the .Current value of C:\Program Files\MSN Messenger\newemail.wav
MSNMSGR_NewMessage with the .Current value of C:\Program Files\MSN Messenger\type.wav

e. Sign in to MSN Messenger.
f. On theToolsmenu, and then click Options.
g. On theGeneral tab, click Sounds to open the Sounds and Audio Devices Properties window.
h. Click the Sounds tab.
i. In the Program events list, scroll down to verify that the entries for MSN Messenger are available