Can't connect to MSN Messenger

[rebelkid]

yes.Ive tried every msn messenger.And when i try to sign in it says im not connected to the internet.I have dsl and it lets me on Zango Messenger.Ive Tried Scanning my comp and nothing came up.Do I HAve a a virus?if so how do i get rid of it?

[Kudo]

Hi,if you think you have a virus try updating your antivirus and scan for any.it is strange that you can use the other IM have you ever thought about going thru your MSN settings and see if there is something wrong.It will help as well if you point out when you started to have this problem and what was the last things you did cuz maybe your problem can be found there.

[rebelkid]

Well i downloaded the msn beta 7.0 from mess.be.Before it came out I Guess.Then i was talking to someone and they said maybe it gave me a virus?

[Kudo]

Well I will suggest to uninstall it and delete what left in the MSN directory and try to install it again,but after you unistall it use every cleaning or security software you have so you make sure that nothing left that will affect your new clean install.let me know how things work out and if you need anymore help just post it.

[rebelkid]

ive tried that multiple times.Its says Sorry, we were unable to sign you in to the .NET Messenger Service at this time.Please Try Again Later. 80072efd.And I tried the blank prxy server under advanced connections

[Kudo]

Ok I made some search and I find this try it and see if it works.

Ah, you're a victim of the dreadful: "We were unable to sign you in to .NET Messenger Service, possibly because of a problem with the service or with your Internet connection. Please make sure that you are connected to the Internet. 0x81000301"

#1 Changing your password

I encountered this error myself last night and I must admit it was a bit scary as if Alzheimer kicked in already and I completely forgot my password. So what I did was change the password at Passport's Member Services. I had been signed out of my Passport account and the same, correct password was also being denied! So after answering my Secret Question I was finally allowed to change your password.

That "passport password" combo did the trick for me, but I can imagine there's more to this error than just that, so feel free to comment.

#2 Quick Delete and Fix Attempt

Even just trying this solution you will lose all your custom emoticons and display pictures. We recommend backing up your personalized images using the CE/DP Manager before advancing.

Important: Close MSN Messenger completely until the tray icon is gone.

- Windows 98 or Millenium users

1) Click Start > Run
2) Type: %windir% and press enter.
3) Open Application Data and then the Microsoft folder.
4) Right-click the MSN Messenger folder and delete it.

Note: if you're using Profiles with Windows 98/ME, you'll need to go to the Profiles folder, choose your username and then go to the Application Data folder (then continue with the same
process). If you don't know if you have Profiles setup, most likely you do not (if you don't have Profiles folder in the Windows folder, then you aren't).

- Windows 2000 or Windows XP users
1) Click Start > Run
2) Type: %appdata%\Microsoft and press enter.
3) Right-click the MSN Messenger folder and delete it.

Now restart MSN Messenger and try to sign in again...

Good luck!!!!

[rebelkid]

i ttried all that.I even tried redownloading it again.Im begining to think there is no hope

[Kudo]

Oh really.That is really sad,well I will suggest to create another account if you haven't try that yet and add back your contacts.There is always hope one way or another never give up so easy!

[rebelkid]

shall i try to log onto a different Windows Xp account?and see if it works on there?

[Kudo]

Yeah,do it, that way we will know if the problem is your computer.