Service Temporarily Unavailable Error 81000314 - only with a certain MSN account

[Schaller]

its gone down again, i have tried the whol dll solutions that have been posted

but they dont work, its definitly something on the msn side, i wish they had a page that would inform us of this stuff

[greentruck]

It's working again now. But I dunno how long this will last for.

[aztuna]

Try This if you are dial up. Go to add/remove programs, see if "msn dial up accelerator" has been installed. Remove it and re-start pc. I did not install it as I removed this once a couple years back due to conflict issues with other bulletin boards. Tried this at 9:00 a.m. AZ time, now 5:28 p.m. AZ Time. Problem appears solved. Hope this helps.

[Martyn]

im getting this aswell.. very annoying.. because msn has been working, and it suddenly kicked me off!

[greentruck]

I downgraded to MSN 7.0 and it worked *shrugs*. Try that.

[princeG]

Here is the reply from the official MSN Technical Support about this error, please read carefully:

The following conditions may apply:- The MSN Messenger cache has been corrupted. - The .NET Messenger service is temporarily experiencing difficulties.

Try the following solutions in the order that they are listed:

1. The .NET Messenger service may be experiencing temporary connectivity issues. To verify the status of the .NET Messenger service, visit <http://messenger.msn.com/Status.aspx>

2. Try to sign in again later.

3. If the issue persists, follow these steps to clear the MSN Messenger cache:
3a. If MSN Messenger is running, right-click the Messenger icon in the notification area at the far right of the taskbar, and then click "Exit."
3b. Open a Command Prompt window:

- Click "Start", click "Run", type "cmd" and then click "OK."


3c. At the command prompt, type "CD\", and then press ENTER.
3d. At the command prompt, type the following command, and then press ENTER:

CD %appdata%\microsoft

3e. At the command prompt, type the following command, and then press ENTER:

CD "MSN MESSENGER"

3f. At the command prompt, type the following command, and then press ENTER:

DEL /s ListCache.dat

* Note: This command deletes all the ListCache.dat files in all subfolders. You may see a list of the files that are being deleted.

3g. At the command prompt, type "exit", and then press ENTER.
3h. Restart MSN Messenger.


4. If the issue persists, send us a connect log file.
a. If you are not already using MSN Messenger 7.0 or 7.5, install the latest version:i. Start Internet Explorer, and then visit <http://messenger.msn.com/download>.ii. Under "Registered MSN User," click "Go." The program is automatically downloaded. iii. Follow the instructions in the MSN Messenger Setup wizard to complete the installation. iv. Click "Finish."

b. To generate connectivity logs for MSN Messenger, follow these steps: i. Right-click the Messenger icon in the notification area at the far right of the taskbar, and then click "Exit." ii. Delete the already existing connectivity log file. a. Start MSN Messenger, but do not sign in. b. On the MSN Messenger "File" menu, click "Open Received Files." c. In the My Received Files folder, locate and select the MsnMsgr.txt file, and then press DELETE.iii. Start MSN Messenger, but do not sign in. iv. On the "Tools" menu, click "Options." v. In the "Options" dialog box, click "Connection." vi. Click "Advanced Settings," and then make sure that the "Save a log of my server connections to help troubleshoot connection problems" check box is selected in the "Connection Logging" section. vii. Close the "Options" dialog box. viii. To sign in to MSN Messenger again, click "Sign In." The new connectivity log file (MSNMsgr.txt) is automatically generated in the My Received Files folder that is described in step 4.b.ii.c.d. To send the MsnMsgr.txt log file to Messenger support, send a reply back to the support incident response, and attach the log file to the e-mail.

[Hobbit]

I tried that and it's still not working. I tried basically everything*sigh*

[pinklollipop]

Originally Posted by greentruck

I was thinking it may have been a virus of some sort, but I scanned for viruses and nothing was found. So it isn't that.

yeh i thought that too, but i had jus got rid of a virus the day before i had that error... (81000314)

i have tried everything to see if it will work again.... the only thing i can think of is the proxy settings for msn messenger... something to do with the "socks" in connections settings....

it would be nice for someone to help get it back!!!!

i have signed into my secondary address now but i prob will never get my contact list back,

[The_Eye]

i have a solution,your msn messenger cannot connect u,but msn hotmail internet can,so go there,copy ur contact list,create a new account.

there u go u save ur list + u got a brand new email

[ela_t]

go to:
http://www.imzers.com/msn/solve/error-code-0x81000314
and clck on the "download now", also go to start, run, and put in:
regsvr32 softpub.dll

then try running msn.