Msn Messenger 7.5 freezes computer Help!

[mh52]

Ok,
Iv just downloaded and installed the new msn messenger 7.5 (previously had version 7 with msgplus 3.54) and went to sign in and it did log me in but froze before it displayed my contact list. I tried a few times and also tried re-installing messenger with no success. Also, some times it froze my whole computer and i had to hit the reset button. This has been happening quite recently, so im not sure if its an msn messenger problem or not - could have happened due to version 7 as well? I have recently formatted and installed windows and since then my machine has been locking up, and i believe it could have something to do with msn messenger - not sure though!

Any help would be greatly appreciated, Thanks.

[princeG]

Hi mh52 and welcome to BBB.

Can you provide us with a bit more inforomation about your system please, like what version of windows are you using? Have u made and virus scans lately to see if your pc is infected?
Also, you said that you had messenger plus before, do you have any addon at the moment?

[mh52]

Hi,

I am running :
Windows XP Pro SP2
Althon64 3400
1024mb RAM
Norton Antivirus 2005

I currently have messenger 7 installed as I wanted to go on msn, and have re-installed msgplus 3.54. (I removed this when trying to get messenger 7.5 working). This is the only add-on software I have installed for messenger. I would like to try completely removing messenger from my machine in order to see if a fresh install of version 7.5 would cure the problem. Is there a program that will completey remove all files and registry keys for me? I will run a virus scan tonight and see what comes up, although I do not believe my system is infected - but I will definately run a scan.

Please let me know if there is any more information that would be helpful.

Thanks again

[princeG]

Did the virus scan show anything?

Ok here is what you' will have to type to uninstall mesenger.

Click "Start" -> "Run"
Copy and paste this:

RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove

Also have a look at this page for an even more detailed uninstalling method from the registry.

[mh52]

Ok, thanks for you help. I will give it a try and post back.

[mh52]

Ok, got it working now! thanks. I ran that line of code and reinstalled msn messenger 7.5 and clicked on login. For some reason it took over a minute to login in, during which msn froze and said it was "not responding" but I left it running and eventually logged in. Second time worked ok, so i guess it was just because it was the first time it had run. Thanks for you help.

[lethalman]

ok so do i unstall my old msn and reboot then type this in run
RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove
then install new msn 7.5 .so am i right to move it in run by pasteing what u said.

how long does it take to remove it with typeing this in run

RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove

.thanks

[lethalman]

nope it will not work for me .only 7.5.0162

[lethalman]

any more help please. thank you.

[lethalman]

do u mean use it on Command Prompt.
this on the Command Prompt Click "Start" -> "Run"
Copy and paste this:

RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove
thanks.