Crash after sign in

[kamakazie]

i think i have windows xp put i remember putting windows 7 but it says xp on the system i did my scans cause before i had problems with the internet browser was saying about blank and says warning this site can have those virus but really it doesn't cuz it said it to all the places but now thats ok and since i got that virus and now its gone its affecting msn so i did the scans its fine now with that and so i got xp and the version i thinks its windows live messenger 8.0 or 8.5

[kamakazie]

can it be the registry maybe i have to remove it from there then re put it uninstall and reinstall but with the registry and that part i dunno how to do so it all started when i got this virus but i scanned and i think now its ok cuz it removed the internet browser i mentioned earlier

[kamakazie]

i have xp or windows 7 well says xp in system on the control panel i have windows live messenger 8.0 or 8.5 and like b4 it was the virus of the internet explorer that caused it but i scanned and it removed that 1 so i dunno if its still affecting it or do i uninstall and reinstall but i did maybe has to do with the registry first but if so how do u do it from the registry help me like remove from the registry

[patndoris]

Wow, ok. You have a lot going on there. First let's scan for malware, then completely remove WLM, and finally reinstall the newest most up to date version.

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• If it wants to reboot to finish cleaning, please do so at that time.
• When completed, a log will open in Notepad. Please save it to a convenient location in case you need it for future reference. You do NOT need to post the results of the log.

Then, I'd suggest downloading RevoUninstaller so we can try a thorough removal (and you won't have to go searching for files/folders or registry entries). You will use this to uninstall instead of going through add/remove programs. Once you start RevoUninstaller, it will populate a screen with all your programs. Choose your WLM and click uninstall. It will ask for what level you want to look for with regard to files that may be left over. Choose #4. Then go ahead with the uninstall. Revo will first scan for all the files/folders/entries it can find for WLM. The next step is using the built in un-installer to remove it. Afterwards, Revo looks to see if there are any remaining files and folders on your machine. If so you will be given the lists of what remains. Choose Select All and Delete for any files it finds.

After you have finished with RevoUninstaller, please reinstall WLM and see if it now works.

[kamakazie]

well i wanna keep the old version i like it more and more easier too and my sister just got the same problem but shes got the latest 1

[patndoris]

It is a forced upgrade to the current version. You will need to update or you will be unable to login period.

You can read more about it here.

[kamakazie]

alright well all i gotta say is thanks anyway and **** damn it why did they had to do that update or problem in the first place lol well cya thanks anyway haha

[patndoris]

The update is required due to a security exploit.

[kamakazie]

what exploit is that

[patndoris]

From the Windows Live Spaces blog for Messenger:

The upgrade will provide customers with the latest software updates including code fixes and feature enhancements, as well address vulnerabilities discussed in the Microsoft Security Advisory 973882 that existed in previous versions of Windows Live Messenger.