X we where unable to start a conversation with ** you may want to try again.

[Lexoyla]

I have WML 8.1, and every single time i log on this is what pups up whenerve i try to have a converation or when others try to start one with me. IT doesnt matter if im online or offline or whatever i still get this. I tried ddownloading Plus for this version and it works,it is the only way i can have a conversation but everytime i restart,plus is never there at the WML bar and i have the same problem again. I have to redownload plus every single time in order for it work. It is driving me crazy, and i have tried everything i know. Could you please help? Thank you!!

[Philip]

Lexoyla:

Hi, and welcome to the BBB forums. Some questions that I have to ask you:

• When did you start having this problem?
• What firewall are you using? Have you configured it to allow WLM full access?
• You mentioned trying "everything you know." What are some of the things you've tried?

Try using Web Messenger and see whether you can chat. I also think there might be a problem with your Messenger Plus! Live program. If you've installed it correctly, the Plus! menu should always be visible in the WLM toolbar.

[Lexoyla]

hi, thank you very much for the welcome and the reply..
this problem came as soon as i upgrated my 7.5 to the 8.1 two or three days ago.I had the plus for the 7.5 and it was working fine before the upgrate. Now i downloaded the plus for this version and i have to do so every time i restart. The biggest problem is 8.1 itself, that it doesnt allow me to have conversations.

I was so upset with this that i downloaded a new program in my pc for protection,to see if it would change anything. Now I have Windows Live One Care until the 90 days are up. I checked for the firewall and messenger is under my allow list.

I tried deleting messenger and redownloading it a couple of times, I tried to find and download 7.5 again but i ended up with 8.1 again, I tried the plus so many times, and i cant think of something else i did right now..keep in mind im no comptuter jenius, so thats about as much as i could do on my own and im sorry if i have not answered your questions corectly.

Thank you once again

[Philip]

Lexoyla:

Uninstall Windows Live One Care and try the following:

• Open Add/Remove Programs. Check to see whether you have My Web Search or Search Assistant. Uninstall those programs, they are spyware.
• If you haven't done so, run in-depth antivirus and antispyware scans on your system. Spybot and Spy Sweeper are good antispyware programs. Update their respective spyware definitions before you begin the scans.
• Uninstall all versions of Messenger Plus! Live and WLM in your computer.
• Reboot your computer.
• Delete these folders:
  C:\Program Files\MSN Messenger
  C:\Program Files\Microgaming
  C:\Program Files\FunWebProducts
  C:\Program Files\MyWebSearch
• Scan your system for antispyware again.
• Reboot your computer.
• Reinstall WLM 8.1. Get it here.
• Reinstall Messenger Plus! Live 4.20.262. Get it here. Don't install the sponsor program.

Check to see whether the problem still persists. Post back here if you need further help.

[Lexoyla]

oh my god it worked!!
thank you so much for your help,my wlm is fine now,and i think the problem had to do with microgaming because when i tried uninstalling sweet im i got the same messege that was popin in my messeges in a small window saying that there was a problem. i pressed ignore it and it uninstalled and everything is runnin well. thank so much again

[Philip]

Originally Posted by Lexoyla

oh my god it worked!!
thank you so much for your help,my wlm is fine now,and i think the problem had to do with microgaming because when i tried uninstalling sweet im i got the same messege that was popin in my messeges in a small window saying that there was a problem. i pressed ignore it and it uninstalled and everything is runnin well. thank so much again

I'm glad that your problem's solved, Lexoyla. Please feel free to hang around the BBB Forums and post, we have a great community here where we try to help people like you, and also other people can see what you've posted and maybe add to that knowledge. We share what we know!

Keep Spybot and Spy Sweeper in your computer, they're great antispyware programs. Also make sure you have an antivirus program installed (I use AVG) and keep it updated. Have a great day!

[NaN]

Originally Posted by Philip

Lexoyla:

Uninstall Windows Live One Care and try the following:

• Open Add/Remove Programs. Check to see whether you have My Web Search or Search Assistant. Uninstall those programs, they are spyware.
• If you haven't done so, run in-depth antivirus and antispyware scans on your system. Spybot and Spy Sweeper are good antispyware programs. Update their respective spyware definitions before you begin the scans.
• Uninstall all versions of Messenger Plus! Live and WLM in your computer.
• Reboot your computer.
• Delete these folders:
  C:\Program Files\MSN Messenger
  C:\Program Files\Microgaming
  C:\Program Files\FunWebProducts
  C:\Program Files\MyWebSearch
• Scan your system for antispyware again.
• Reboot your computer.
• Reinstall WLM 8.1. Get it here.
• Reinstall Messenger Plus! Live 4.20.262. Get it here. Don't install the sponsor program.

Check to see whether the problem still persists. Post back here if you need further help.

Hi i'm new to the forum but i found this on the internet, however i did all these things (mentioned above) and it still doesn't want to sign me in. It just says "signing in..." all the time and the two people are turning all the time. I asked a friend of mine if it looks as if i'm signed in and he said yes. So the problem is that it doesn't want to show me that i'm signed it and it doesn't allow for other contacts to start a conversation with me. One last thing the folders that you mentioned above, i didn't have them and spybot didn't report any threats or anything similar .... although when i installed AVG it found some virus and as far as i remember it indicated a path that was where msn was installed but i'm not certain cause i deleted it from the virus vault, so i pretty much destoyed any chance of finding info about the virus and what it meant.

pls help, if you can and thank you in advance

[Philip]

There have been some WLM glitches reported at the moment. If you've just had this problem, sign in with Web Messenger first.

[patndoris]

Hello and welcome to BBB! Can you answer a couple quick questions for me? If you just leave the little guys spinning....do they ever stop and do you get an error code? If so, what it is (and I'd need the whole thing please.) If you don't get an error code, can you tell me if you are using a router?

There are two things that pop to mind. The first is that knowing you've had some kind of virus or malware on your machine makes it highly suspect that it's not completely cleared off. The second would be a router issue which is easily tested if you are indeed using one.

If it turns out to be virus/malware related, I'm happy to work through all the steps to make your machine squeaky clean, but it will require a bit of patience to get it done as there are quite a few steps to it.

Can you also please tell me also what operating system you use (XP or Vista), what version of WLM you have, and did you make any system changes right before this happened (installing new software, upgrading, etc.) that you can think of.

[NaN]

Originally Posted by Philip

There have been some WLM glitches reported at the moment. If you've just had this problem, sign in with Web Messenger first.

Tried it ... didn't work that was the first thing to come to my mind... and i also tried meebo but didn't work as well...

i know there were some problems, cause my roommate could not sign in at all (i think nobody could) but then everything worked well for her and her contacts... except for me xD anyways now it's ok... i changed something else i found on this forum for instance something in the registry i think... but we'll see tomorrow maybe it's a wild coincidence but after i signed in on my hotmail account my messenger worked... but i'm not sure for this one... i need to see tomorrow as i said probably it's nothing....

thank you for the help although and for the thought