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  #1 (permalink)  
Old 06-19-2009, 03:52 PM
AluraMei's Avatar
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Can't Add people or delete people - HELP!

This started about 3 weeks ago. Not exactly sure when. Anyways, Several people have tried to add me to MSN, but I've never gotten a "____ Wants to add you to their contact list!" messege. And I can't add them either.

Also, I went through my MSN list and deleted a lot of people, and blocked/removed from hotmail list, But when I signed out of MSN, and back in again, they were all back on my list. Done this quite a few times, and each time they re-appear in my contact list after deletion. Not sure what's causing this.

I've uninstalled Windows live messenger, and reinstalled the most rescent version. I've checked all my settings, and everything is normal.

I still get "you have recieved a new e-mail from _____" messeges, and messeges when someone signs in.

I'm getting a little tired of this, there's several people I need to add and it's not letting me.

Oh and also, I get this messege when i add people:

You're done!
This Windows Live service isn't available right now, but we'll add _______@_____ to your contacts list as soon as the service is available again. You don't need to do anything else.

Any help or suggestions would be greatly appreciated. Thanks in advance!
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  #2 (permalink)  
Old 06-19-2009, 08:26 PM
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Take a look at the following two pages and try the suggestions there. Please let me know if these help or not:

Adding contacts error

can't add contacts and they can't add me either

-Doris-
Microsoft MVP 2009 - Windows Live Messenger

patndoris' blog / website
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Old 06-20-2009, 06:48 AM
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I regret to inform that none of the links helped my situation. I've tried everything on that list. I've updated WLM, IE, Got Service pack 2. Nothing's worked. I've deleted all temporary internet files and everything like that.

I have used another computer to sign in to my WLM, and everything works. All the people who have added me popped up and i could accept their invites. All deleted people stayed deleted. So It's definitely something to do with my computer. I'm running 32 bit vista on a Dell Studio 1535. not sure if that makes a difference but it's information.
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Old 06-20-2009, 07:56 AM
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Update.

I went into the registry and deleted anything relating to MSN messenger, or Windows Live messenger. That seemed to work. Things are staying deleted after i signed out.

Thanks for all the help!
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Old 06-20-2009, 08:21 AM
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Glad to hear you found a solution. Thanks for taking time to post it. It really does help others when they have the same problem.

When you uninstall a program using the built in uninstaller or Add/Remove programs, there are generally registry entries, files and folders left over on your machine that are not removed. This is typical of most programs. Very few do a "thorough" job of self-removal. Thus, if you reinstall WLM, the existing registry entries (which may have become corrupted) may still be there, and can cause a fresh install to work improperly.

For anyone who is not familiar with registry editing, I'd suggest uninstalling WLM using RevoUninstaller on Level 4 removal. This will remove WLM and look for leftover files, folders and registry entries, giving you the chance to easily delete them. You would then need to reinstall WLM. While this may not get 100% of all entries, it is a less intrusive means of removing registry entries if you are not sure of what needs to go or stay. (This is a great program and I actually use it for all my uninstalls.)

Editing the registry directly is not to be taken lightly. You should only do so if you know what you are doing and understand the possible problems from improper editing. If you choose to do so it's always a wise idea to make a backup of the registry first, in the event something goes wrong. Erunt is a simple (and free) solution to achieve this.

Best of luck and I hope it keeps working flawlessly for you!!

-Doris-
Microsoft MVP 2009 - Windows Live Messenger

patndoris' blog / website
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