Hello..... Zone Labs, is anyone out there? I'm using your 15 day trial program..... I want to buy the registered version...... But if the registered version of IMsecure Pro is anything like the trial.... You aint gettin' my dough!
Can anyone help me with IMsecure Pro from Zone Labs? Strange things are happening. I downloaded the 15 day free trial of IMsecure Pro and installed it on a computer running Win2000. It worked fine for a short time. Then a window opend behind the IMsecure control panel window. I didn't pay much attention to it and clicked it shut. I started using my Yahoo Messenger with IMsecure Pro and things were going good. Upon starting the computer the second time, the Imsecure Pro panel opened automatically as it should, and that same unusual window opened behind it again. Problem is, I closed it again and didn't get a good look at the file or folder that was in it... something about Windows. Since the second time that unusual window opened, my IMsecure is disabled.... the program opens and everything looks normal but it's not encrypting my chat messages. And I can't seem to get that unusual window to pop up again to check it out. I get no indication that IMsecure is working in my Messenger. Does anyone know what's going on here? Any simular problems out there?
Additionally I had IMsecure Pro (15 day trial) installed on my Laptop (Different computer from above) and it was working great. Three days after I installed IMS Pro I decided to format my laptop hard drive and reinstalled Win XP Pro from scratch. Downloaded a fresh copy of Yahoo Messenger from the web, and re-installed IMsecure Pro. Now it doesn't work on my laptop. Are there some settings in Windows XP that I need to change? I was going to buy the registered version after the 15 day free trial, but not until it works! Can anyone help me here? Is some outside source blocking IMsecure?
I've already been to their Virtual On Line Help, which focuses on plenty of Zone Alarm problems, but not much for IMsecure Pro. And The darn thing keeps going back to "Network connectivity problems", which I don't have. I can
connect fine. And the program "starts" fine, but it doesn't encrypt my messages any more
and it's not logging actions anymore. Zone Labs Help doesn't address any of those issues. I suppose they want
me to spend $2.95 a minute on their "Premium Phone Help" to figure out what's wrong with
their product. Hello..... Zone Labs, is anyone out there? I'm using your 15 day trial program..... I want to buy the registered version...... But if the registered version of IMsecure Pro is anything like the trial.... You aint gettin' my dough!