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  #1 (permalink)  
Old 01-25-2009, 10:38 PM
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Compatible camera, black screen

Just downloaded Yahoo Messenger (9.0.0.2112).

I have a Logitech Quickcam E3500 (which is YM compatible according to both Logitech and YM). It works and is properly connected: I can view the cam's video using QuickCam and other applications. The rooms is well lit.

My Webcam video shows as a black screen in YM when viewed by me or others.

So ... I've pretty much tried and checked everything the YM help pages suggest.

Any advice?
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  #2 (permalink)  
Old 01-26-2009, 05:44 AM
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anotherday is on a distinguished road (10)
There is an IE page where you can test if your cam works with yahoo messenger:
help.yahoo.com/l/us/yahoo/messenger/messenger8/webcam/mstatestcamie(dot)html

of course put the http thing in front of it,i can't post properly the link because of the required min 10 posts

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  #3 (permalink)  
Old 01-26-2009, 10:41 AM
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Black screen usually means the webcam isn't compatible (even though it says it is, it isn't).
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